Anticipated End Date: 2025-05-10 Position Title: Implementation Coordinator Lead Job Description: Implementation Coordinator Lead Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Implementation Coordinator Lead is responsible for leading the implementation process for new accounts and monitoring renewal implementations. How You Will Make an Impact * Works directly with clients, consultants and brokers to define benefits, group structure, reporting and other client requirements. * Accountable for the accuracy, timeliness, and completeness of the implementation process. * Maintains Project Plan and manages project plan across various groups within the organization (Sales, Operations, Underwriting, Finance, IT Specialty (HMC, Dental, L&D, Vision, Pharmacy, etc.), Medical Management, and Group Medicare. * Ensures completion of all critical deliverables in a solution oriented manner. * Develops effective relationships with existing clients, new clients and internal partners, such as Sales Support Services, * Operations, Sales, ID Cards, E&B, and Underwriting. * Works collaboratively to resolve issues. * Identifies opportunities for process improvements and conducts on-going root cause analysis. * Acts as primary contact/liaison between clients to resolve issues related to implementation plan design and customer deliverables. * Works hand in hand with Sales and Sales Support teams in developing prospects and responding to RFPs Minimum Requirements * Requires BA/BS degree in related field and a minimum of 5 years' experience in health insurance field; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences * Candidate must have strong sense of professionalism and desire to grow within our organization * Strong presentation skills and facilitating meetings * Master's degree preferred * Salesforce experience highly preferred * Travel may be required Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MBR > Implementation Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.