About Electronic Transfer and Advance Processing Inc (eTap Inc)

Founded in 2015, Electronic Transfer and Advance Processing Inc (eTap Inc) is a Philippine-based company engaged in providing Financial Technology Services and is the country’s leading manufacturer, operator, and developer of Custom Self-Service Transaction Machines & Payments Systems.

We are proud of leading the market with a spirit of ingenuity, collaboration, and a customer-centric focus. eTap Inc. continuously innovates machines and payment systems for leading telecoms, digital banks, and payment aggregator companies—driving impactful financial inclusion and enhancing the prosperity of our communities.

Join eTap Inc.

Being part of the eTap Community means working in a forward-thinking, innovative company that is shaping the future of financial services while making a tangible difference in the lives of many. If you're passionate about technology, people development, and building strong organizational foundations, eTap is an exciting place to grow and thrive.

WHAT HUMAN CAPITAL ADMIN & OPERATIONS MANAGER LOOKS FORWARD TO DO WELL

The Human Capital Admin and Operations Manager plays a vital role in building and maintaining strong organizational culture, structure, and efficiency. This leader ensures smooth HR operations, policy compliance, employee experience excellence, and supports the company’s growth through well-implemented systems and people processes.

What you will do:

• Lead the Human Capital Operations and Administration team in executing day-to-day HR processes including employee onboarding, records management, payroll coordination, and compliance tracking.
• Implement and monitor HR policies, procedures, and internal controls to ensure operational efficiency and compliance with labor laws and company standards.
• Manage HRIS systems and data accuracy to support internal reporting and strategic decision-making.
• Drive employee engagement initiatives and organizational development programs that support retention and performance.
• Oversee government compliance requirements such as SSS, PhilHealth, Pag-IBIG, DOLE reports, and related audits.
• Manage administrative processes related to office operations, employee logistics, facilities coordination, and safety protocols.
• Partner with Talent Acquisition, Finance, and Business Units to ensure manpower plans, compensation, and employee lifecycle actions are implemented effectively.
• Mentor and guide the Human Capital team, ensuring alignment with company values and goals.
• Provide regular reports to senior management on people operations metrics, risks, and recommended solutions.
• Ensure compliance with eTap’s safety, security, and information security protocols.
• Perform other job-related functions or duties as assigned.

Join the Revolution: Be Part of eTap Inc.!

Are you ready to step into a world where people and systems empower technology, and every day brings impact? At eTap Inc., we’re not just another fintech company—we’re trailblazers on a mission to revolutionize financial services and the workplace experience.

Why should you join us?

✔ Competitive Salary

✔ Great Perks & Benefits

✔ A company that values innovation and people equally

✔ Culture of teamwork, integrity, and continuous growth

✔ Impact-driven work in building inclusive and efficient work environments

✔ High-performance, future-oriented team

Why you shouldn’t:

✘ If you’re not interested in the intersection of operations, compliance, and people strategy

✘ If you’re uncomfortable with fast-paced environments and agile problem-solving

✘ If you’re not passionate about improving employee experiences and systems

✘ If you prefer routine over innovation and collaboration

Why You?

Education & Licensure

• Bachelor’s Degree in Human Resource Management, Psychology, Business Administration, or related field
• Additional certifications in Labor Relations, HR Compliance, or Organizational Development are a plus

Professional Experience

• At least 5 years of progressive HR and admin operations experience, with 2–3 years in a managerial or supervisory capacity
• Strong knowledge of Philippine labor laws, employee benefits administration, and HR operations standards
• Proven ability to manage and lead a team, implement systems, and navigate organizational change
• Experience working in tech-enabled or high-growth industries is a plus

Let’s build something transformative together.

Apply now and make a lasting impact with eTap Inc.