Position: Helpdesk Anayst Location :Remote Type: Long Term Contract Responsibilities: Technical Support function - Should be flexible to work in different shifts. However, flexibility is preferred to work in a 24/7 environment if and when needed. Provide phone-based customer technical support for client devices (hardware and the accompanying software) and web-based software and desktop applications Provide installation assistance for customer desktop/web-based software, including database setup. Provide technical support to users. Background with Technical Support, customer service representative, CSR, IT support, ServiceDesk, Customer Service, helpdesk, desktop support, deskside, call center is a huge plus. Work with customer or their IT department to ensure readiness, installation support, and troubleshooting Ability to effectively prioritize and make decisions Needs to be comfortable with dealing with software and pick up concepts quickly. Job Types: Contract, Full-time Pay: $15.00 - $17.00 per hour Schedule: 8 hour shift Monday to Friday Work Location: Remote