‘Head of Growth' Role Profile

Thank you for considering coming to work with us at Inclusive Employers. We hope this provides you with all the information to help you decide whether to apply. Before you get into the detail though, here are some headlines:

Salary: to £90,000 base plus bonus scheme

Base: London office (hybrid approx. 2 days per week office)

Working pattern: Full time (flexible options are available)

We really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community. If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful but please don't be that person. We want to hear from the widest cross section of the community.

Should you require these documents in alternative formats please contact: [email protected]

Contents

• Inclusive Employers
• The Role and Job description
• Key Responsibilities
• Resources available
• Person Specification
• How to apply
• Inclusive Employers
  
  

As the UK's first and leading cross sector membership organisation, we support employers in their goal to build inclusive workplaces and diverse workforces. Working across the whole spectrum of inclusion, in addition to member services we design and deliver training and consultancy solutions.

We work in partnership with our members so that we can bring together best practice and cutting edge thinking to promote innovation in this area and support businesses to gain from the social and commercial benefits of inclusion. Find our more here: www.inclusiveemployers.co.uk

• The Role and Job Description
  
  

Reporting to the CEO, The Head of Growth will play a critical role in expanding Inclusive Employers' membership base, driving sales growth, and cultivating meaningful relationships with current and prospective clients. You will lead and develop the engine of the business to ensure Inclusive Employers remains at the forefront of the Inclusion sector. This is a senior leadership role that involves collaborating with cross-functional teams, including marketing, product, membership, training, consultancy and finance, to achieve our goals.

At IE, we develop our business through a combination of new business and deepening our relationships with our existing clients through both inbound and outbound activities. This role will cover both of these areas.

This position calls for a hands on sales leader with a proven track record in leading B2B sales, ideally within the HR industry where relationship building is very important, strong strategic and operational capabilities, with the ability to lead a team, personally contribute and deliver.

You'll play a pivotal role in ensuring IE's business development efforts contribute directly to achieving commercial success - and be able to demonstrate this.

• Key responsibilities
  
  
  

Leadership:

• Lead a BD/Account Management function who efficiently and effectively deliver on the key targets and metrics for retaining members and deepening member relationships, growing ARR.
• Be a collaborative leader, working alongside a peer group including Head of Consultancy, Head of Training, Head of Membership, Senior Finance Manager, and a Marketing Director
• Use your understanding of the external market to train and develop the IE Team around relationship sales
• Be part of the IE Leadership Team, contribute broadly across IE and behave in line with the IE ‘Deal' (leadership framework) at all times
  
  
  

Strategy:

• Responsible for the business development strategy to meet our stated financial targets
• Develop the membership value proposition
• Identify and pursue new business opportunities across various sectors (private, public, 3rd) to drive sales growth through growing our membership, training and consultancy including our CMI and IES products
• Work closely with the Marketing Director to develop effective and measurable strategies to gain new clients.
• Work closely with the product team to ensure that IE is delivering the products relevant for a changing and complex marketplace, and demonstrating the impact we are having with organisations
• Collaborate closely with the executive team to ensure business development efforts align with the organization's overall strategic direction
  
  
  

Relationship Building:

• Build and maintain strong, long-term relationships with key clients & potential clients that fit our ICP
• Cultivate strategic partnerships with organisations, government bodies, and other relevant stakeholders to amplify Inclusive Employers' impact
• Represent Inclusive Employers at industry events, conferences, and networking opportunities to promote the organization's services and brand
  
  
  

Client Engagement & Sales Generation:

• Meet your own personal BD target through the acquisition of new clients and business through effective sales techniques, outreach, and proposals
• Negotiate and close deals with new clients, ensuring a clear understanding of their needs and aligning our solutions accordingly
• Develop, monitor and report on business development KPIs and financial performance, ensuring alignment with budgeted targets
  
  
  

Market Intelligence & Innovation:

• Stay up to date with market trends, competitor activities, and new opportunities in the diversity and inclusion space
• Continuously seek ways to innovate and improve Inclusive Employers' offerings to meet the evolving needs of our clients
• Provide strategic insights to the leadership team based on market analysis, client feedback, and emerging D&I trends
  
  
  

Budget and Pipeline Data Management:

• Ensure marketing budget is utilised on business development work, with spend aligned with business priorities and delivering ROI
• Owner of HubSpot pipeline, ensuring data accuracy and integrity
• Develop and embed effective pipeline management processes, training and controls
• Resources Available
• Business Development team, Account Management team and Product team.
• BAU marketing budget for activity such as conference attendance and networking/hosting events
  
  
  

Requirements

• Person specification
  
  

You must be able to demonstrate that you have most of the following:-

( All points 1, 2, 3, 4 and 6 in bold are the minimum criteria for this role )

• Proven experience in new and existing business development, sales and partnership / account management. (B2B)
• Experience of working within the Diversity and Inclusion, HR, corporate training or similar business services sectors
• Clear understanding of D&I issues and a personal passion for promoting inclusive and equitable workplaces
• Demonstrated ability to lead a team and drive business growth in a competitive environment
• Excellent relationship-building and stakeholder management skills, with the ability to engage and influence senior-level decision-makers
• Strong commercial acumen with a demonstratable track record of achieving targets and business goals
• Strong systems competencies and data-centric approach with previous experience owning and managing HubSpot pipeline
• Exceptional communication and presentation skills, with the ability to tailor messaging for different audiences
• High level of self-motivation, resilience, and the ability to thrive in a fast-paced, dynamic environment
• Experience working in a membership-based or subscription model is a plus
• A network of industry contacts in D&I, HR, or related fields is highly desirable
• A growth mindset and curiosity to learn in new and evolving areas, particularly around new BD strategies and the use of technology
• How to apply and Process
  
  

Please click apply and attach your CV. You will be invited to answer the application questions and a cover letter is not required.

The CV should clearly align with the requirements of the role at Inclusive Employers.

We are a Disability Confident employer and offer a guaranteed interview for any disabled applicant who may wish to take up on this offer, where they meet the minimum requirements for the role.

CLOSING DATE: Midnight Monday 12th May 2025 (we reserve the right to close this role early if we feel it is necessary)

INTERVIEW DATE: May 2025

PROCESS: There will be a multiple stage interview process including :-

• Competency based interview around the job description/person specification, with the CEO and CFO
• Presentation to the key members of the Board
  
  

Please let us know if you require any adjustments / support throughout the application and interview process

Benefits

• 25 days annual leave allowance. Additional day awarded at year anniversary, up to 30 days
• Birthday off - taken either the Monday or Friday if it falls on a weekend
• Volunteering day off - 1 day per year to be used for any voluntary work
• Pension 3% employer (capped at higher earnings limit), 5% employee. Additional employee contributions are possible
• Flexible working - Remote working with flexible hours by agreement
• Bonus Scheme*
• Enhanced Sick leave*
• Maternity - Additional leave and Pay*
• Parenting leave*
• Bereavement leave
• Transitioning at work* - up to 2 weeks paid time for surgery
• Benefits Platform: Physical, wellbeing and financial benefits - with an option to opt in for a health cash benefits plan
  
  

(* Benefits available to permanent staff upon completion of a probationary period)