Tasks/Aufgaben

Position and sell full suite of services to prospective customers (retailers, importers, purchasing offices, manufacturers, e-commerce) and their supply chain to existing and new clients; services such as product safety testing, pre-shipment inspection, social compliance auditing and Sustainability Services

Act as single point of contact on queries with regards to Business Lines Hardlines, Toys and ENE

Service the ongoing customer needs

Achieve sales revenue and profit margin targets; cascade this to the respective countries taking into consideration the local industry business climate and opportunities

Work in close coordination with various country / divisional managers in developing and servicing sales, pricing and marketing strategies

Develop strong business relationships with quality personnel of key clients

Keep firmly abreast of technical and commercial developments in the market and make recommendations for service development

Increase industry awareness and knowledge by attending appropriate industry conferences

Drive market research projects to identify market trends and potential new opportunities, market share analysis and marketing intelligence etc.

Attend industry seminars and events as required

Development of customer-specific concepts and commercialization of our existing services (testing, certification, inspection and audits) as well as technical expertise in the areas of global market access and industry standards

Responsible from the preparation of the offer to the realization of sales

Close cooperation with our international laboratories and our technical governance department

Participation in national / international tenders

Qualifications/Qualifikationen

A master's degree (or equivalent) specializing in sales or in a related product category discipline

Alternatively, an engineering degree (or equivalent) and expertise (minimum 5 years) in the retail industry or product development

Founded experience in the retail or testing industry in France

Proven track record in sales / account management / merchandising / quality assurance, engaging with quality executives of large retailers, brands and wholesalers

Familiar with the international regulations, extensive knowledge of the EU directives, national deviations, and renowned brands requirements of Softlines, Hardlines & Toys and ENE testing

A good connection to appropriate industry associations in France will be a definite advantage

Possess a wide client contact base and knowledge of sales trends in the Consumer Products business area

Strong business sense and knowledge of the Hardlines & ENE business and its supply chain, including understanding of quality and fulfillment of specifications of the products sold in the stores

Knowledge in pricing strategies and structure for testing, auditing and inspection

Able to interpret technical information and translate it into common terminology

New business development with keen interest

Strong networking, negotiation, interpersonal and leadership skills

Demonstrated ability to work with customers, determine their requirements, secure additional business, define and assist in solving problems, and generally ensure their total satisfaction

Ability to organize and prioritize daily activities and workload in a resource constrained environment

Must be personable and work well independently, as well as in a team environment

Strong appreciation of diverse cultures

Excellent verbal and written communication and presentation skills

Knowledge of French at native speaker level, proficient in German and English

Proficiency in Microsoft Office applications

Must be confident, highly efficient and self-motivated

Willingness to travel

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