Career opportunities are listed here - https://ggtworldwise.bamboohr.com/careers

Duties & Responsibilities:

• Serve as shift leader responsible for managing current service activity, resolving issues and mitigating deviations
• Provide training and mentorship for team members
• Interact directly with Clients responding to inquiries, requests, and service opportunities while providing best in class service
• Interact directly with Service Partners confirming service requests, receiving quotes and performing service delivery status updates 
• Communicate and coordinate with internal GGT departments 
• Field and resolve Client complaints in a timely and courteous manner
• Conduct pre and post-service calls to ensure complete satisfaction of clients
• Proactively communicate and resolve any deviation or potential deviation in service
• Engage with both current and inactive clients to encourage service activity
• Coordinate additional services for Clients as required
• Other duties as assigned