About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Responsibilities:

1. Partner closely with headquarters and regional teams to conduct research on the current business landscape, user demands, and market trends, identifying growth opportunities;
2. Work with regional teams to build localized campaign strategies based on research findings and overall business goals;
3. Build and maintain strong relationships with internal and external stakeholders to ensure effective communication and collaboration;
4. Develop and execute growth strategy via key campaign projects

Requirements:

1. Bachelor degree or above, 5 years of related experience in a complex and global organization
2. At least 2 years of team management experience.
3. Excellent verbal and written English communication skills
4. Strong influential and partnership skills, able to influence and build relationships across the departments and regions
5. Proactive and flexible, able to work in a fluid environment with changing priorities
6. Flexible work hours to accommodate communication with global teams
7. Solid planning/organizational skills, with ability to multi-task and manage simultaneous deadline

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.