Opportunity: General Manager - Holiday Inn Express NYC Times SquareLead one of the most dynamic select-service hotels in the heart of Manhattan. As General Manager, you'll be responsible for driving overall hotel performance, cultivating a strong service culture, and ensuring operational excellence across all departments. This is a high-visibility leadership role that requires strategic thinking, financial acumen, and a passion for delivering exceptional guest experiences in one of the world's most iconic destinations. Your Growth Path Area General Manager - Regional Director of Operations - Vice President of Operations Your Focuses Leadership * Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. * Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience * Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. * Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance * Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. * Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence * Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. * Implement best practices to uphold quality and safety standards. Employee Development * Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills * Associate or Bachelor's Degree in Business, Hospitality or a related field. * Previous hotel management experience required. HHM Benefits and Perks * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Quarterly Bonuses and Incentives * Employee Assistance and Wellness Program * Educational/Professional Development * Technology Reimbursements Work Environment and Context * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. * Occasional travel required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It The compensation range for this role is $105,000.00-$115,000.00 and the determined salary will be commensurate with the candidate's qualifications and experience within the hospitality industry. Source: HHM Hotels