Perform maintenance and repair tasks independently, following the manual in English.

• Actively collaborate with the manufacturer to resolve machine issues.
• Resolve any ambiguities or deficiencies in the manual by consulting with the manufacturer to ensure smooth and efficient work progress.
• Manage the maintenance tasks (inspection, repair, etc.) for assigned customers throughout the year.
• Gather information as needed and communicate with the assigned sales team and other engineers.
• Respond promptly and appropriately to customer complaints.
• Report issues to the supervisor immediately when they arise.
• Improve customer satisfaction by reducing equipment downtime.
• Expand business opportunities through efficient responses and actions.