Genexis USA Genexis North America 19 February 2025 We are seeking a dynamic and technically proficient Field Application Engineer in North America to lead pre-sales technical engagements with our customers. The ideal candidate will deliver impactful presentations, design aligned network solutions, and effectively translate complex technical concepts into simple, business-friendly language while emphasizing our value proposition. This role involves influencing both technical staff and business decision-makers within prospective broadband service provider customers. Responsibilities include conducting demonstrations, supporting lab and field trials, and offering expert guidance on technical and operational challenges. A strong technical background and confidence in technical and business discussions are key to success in this role. Your responsibilities: Drive the positioning and sale of products and solutions to customers. Collaborate on the preparation of RFx responses. Deliver technical sales presentations to technical teams and senior management. Understand and integrate business requirements into technical account strategies. Support customers and resellers in configuring, testing, and validating products in lab and field environments. Provide leadership by guiding customers on technical and operational challenges within your areas of expertise. Collaborate with customers to design and architect network solutions tailored to their specific application needs. Maintain deep expertise in the product portfolio to offer optimized solutions. Influence customer decisions and communicate technical concepts in simplified terms. Serve as a thought leader fluent in company technologies and industry trends. Act as a mentor and counselor to team members. Research and stay informed on emerging industry standards and technological advancements. Collect and prioritize customer requirements to inform Product Management decisions. Collaborate closely with internal product and engineering teams to drive project success. Your qualifications: Proven expertise with Layer 2 and Layer 3 Access network architectures. Comprehensive knowledge of FTTx fiber-based Access solutions. Strong understanding of PON and Ethernet-based architectures. Demonstrated ability to troubleshoot complex Layer 2/3 deployment issues and methodologies. Exceptional interpersonal skills and a track record of synthesizing complex issues into actionable solutions. Proven ability to engage effectively with diverse audiences across technical and organizational levels. Excellent presentation and written communication skills. Willingness to travel up to 50%, also outside the US. The ideal candidate must be self-motivated and interested in becoming proficient with connecting networking solutions to diverse deployment scenarios. To be successful in this role you’ll need a combination of technical know-how, a passion for helping customers succeed, and managing cases throughout the entire support lifecycle. You have a customer-oriented / commercial attitude and love to teach and explain things in a simple way. You are a fast learner, analytically strong, and not afraid of unknown territories. You are eager to continuously develop and improve yourself. What we offer you Competitive salary on the relative work experience. Technical / Commercial challenges in a dynamic, multicultural environment together with a no-nonsense corporate culture. Working in an enthusiastic Team. Great growth opportunities within the company. Product company with a long-term vision, working on a great tech stack with cutting edge glass fiber technologies. This role is based on a home office. Do you have any questions regarding this vacancy? Contact our HR manager Ans Vogels on +31 (0) 40 747 0247 or send her an email at [email protected] Apply for the job here: