Company Description: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: Under the general supervision of the Chief Administrative Officer, the Facilities Manager is responsible for managing the facilities team in maintaining all Axis sites and ensuring they are in optimal condition. The facilities manager is also responsible for the activities of outside contractors when they are engaged to perform work. This individual must have a strong project management background and effective communication skills. They will stay current on industry news, trends, and current best practices related to facilities management, identify best practices and trends, and recommend, create, and implement changes in process design to improve functionality and outcomes. Qualifications: * Associate's Degree or equivalent combination of education and experience. * 3-5 years of experience in facilities and maintenance services is required. * Must have excellent project management and team communication skills. * Knowledge of building codes, city permits, fire inspections, and accessibility standards. * Familiarity with health care operations is preferred. * Strong organizational skills and ability to set priorities and communicate to team members clearly, both verbally and in writing. * Excellent internal and external customer service skills. * Team-oriented, self-starter with leadership ability. * Excellent problem-solving skills with demonstrated ability to manage the completion of projects. * Must be able to exercise discretion and judgment while representing and making decisions on behalf of the company. * Must have a reliable car, valid California Driver's License, insurance, and clear DMV record. * Must be able to follow all safety precautions. * Ability to interact effectively and in a professional, supportive manner with persons of all backgrounds. * Computer proficiency including Microsoft Office, online technology management portals, supply ordering systems, and facility management ticket systems. Ability to use Axis departmental systems. * Ability to maintain a high level of confidentiality, a professional demeanor and must represent the organization in a positive manner at all times. * Must be able to adjust priorities quickly as circumstances dictate. * Must be able to be at work regularly and on time. * Ability to establish and maintain positive and professional working relationships. * Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. * A can-do attitude, attention to detail, with the ability to organize. * Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. * Must be able to use office equipment (i.e., copier, fax, etc.). * Must be able to create an environment of strong team spirit, timely and effective communications, sense of urgency, high motivation and inspire team to achieve goals in the immediate and longer term. * Must be able to build a culture of continuous improvement and model lean leadership principles. * Proven ability to lead, motivate, develop, and manage a team to achieve organization goals. * Strong analytical, employee relations, and interpersonal skills. * Excellent writing, editing, and proofreading skills. * Proactive, self-motivated and able to work independently as well as on a team with the ability to exercise sound independent judgment. * Ability to type a minimum of 35 WPM with minimal errors. Essential Duties/Responsibilities * Oversee distribution and completion of facilities-related tasks and projects through the facilities tracking system. * Plan, develop, and prioritize facility maintenance work, projects and weekly work plans, ensuring that materials are ordered, vendors scheduled, effective communication to all stakeholders, projects designed and planned, and funds are available to ensure smooth execution and timely updates. * Monitor and identify potential problems for buildings, equipment, and grounds to ensure a high standard of safety and cleanliness are maintained according to healthcare standards and in compliance with federal, state, and local regulations. * Monitor facility and building systems via online technology to identify concerns and ensure maintenance schedules are adhered to (i.e. HVAC, alarm system, building access system, emergency lighting) * Review, monitor, and respond to emergencies, including equipment breakdowns, malfunctions, power outages, and alarm calls, communicating with staff and contacting vendors as needed. * Respond to after-hours alarm calls from security monitoring and janitorial company. * Review and monitor contracts for maintenance, mechanical and electrical systems and follow up with vendors to ensure compliance and maintenance of service levels. * Order and receive deliveries of equipment, facility, and janitorial supplies; create and maintain an inventory tracking and monitoring system. * Interface with property managers, site neighbors, and vendors in person, via email and telephone, including during off hours as needed. * Perform and maintain Inventory management of equipment/furniture/appliances throughout all Axis sites. * Review, organize, and digitally track warranties for equipment/furniture and appliances to ensure compliance and service levels are delivered. * Manage the physical and digital library of facility documents, including floor plans, architectural designs, and mechanical system drawings, and provide them to staff, vendors, and contractors as needed. * Manage onsite inspections and audits that keep Axis in compliance with OSHA and other state and federal safety regulations. Comply with all aspects of HIPAA as it relates to this position. Stay abreast of all federal and state regulations relating to facilities and safety management related to community health centers and keep Axis in compliance with these regulations. * Perform monthly site inspections and produce monthly safety and compliance reports of findings, including participation as a member of the Safety Committee to identify safety issues for the facilities team to address. * Work additional on-call hours as assigned. * Serve as backup to the Facilities Technicians when needed. * Direct and provide guidance on facility matters to ensure all site buildings, facilities and utilities are safe, compliant, reliable and efficient, delivered according to customer expectations. * Interact with key customers and stakeholders and keep them apprised of priorities, status, continuous improvement initiatives. * Drive quality and on time performance, ensure all aspects of day-to-day operations are reliable, efficient and meeting right to operate compliance. * Identify opportunities for continuous improvement and pursue changes and upgrades to processes and procedures as warranted, including optimizing the maintenance strategies. * Create, track and maintain KPIs (key performance indicators) that align with stated department goals and objectives. * Oversee team performance, provide guidance and support, delegate tasks, resolve conflicts, foster professional development, and ensure alignment with organizational goals. * Drive to other sites and locations as needed to perform job duties or support organizational operations. * Participate in staff meetings and attend other meetings and training events as assigned. * May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: * Employer paid health, dental, and vision benefits to the employee. * Option to participate in a 403(B) retirement plan with employer matching contribution. * Partial educational reimbursement. * 12 paid holidays. * Accrued paid time off with each pay period. * Employee discount programs. Connect with Axis: Company Page: https://www.axishealth.org Facebook: https://www.facebook.com/axiscommunityhealth LinkedIn: https://www.linkedin.com/company/axis-community-health Annual Gratitude Report: https://issuu.com/axiscommunityhealth/docs/gratitudereport2024 Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Facilities Manager, Building Operations Manager, Facilities Services Manager, Property and Facilities Manager, Site operations Manager, Facilities and Maintenance Manager, FQHC, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Microsoft Office, Leadership, #LI-Onsite