Infusion For Health

Entry Level IT Helpdesk

Brea, CA, US

Remote
Temporary
4 days ago
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Summary

Infusion For Health is a private-equity-backed healthcare provider that is expanding throughout California and beyond. Infusion For Health is focused exclusively on infusion therapies for chronic conditions. As we expand, we are looking for a talented IT Support Technician to support our growing team. The IT Technician is responsible for the comprehensive support of all of Infusion For Health's day-to-day IT needs. The scope includes hardware, software, network security, web presence, and telephony systems. The IT Technician will ensure all employees have the right systems and access to perform their jobs effectively. Additionally, the IT Tech will help identify ways to drive efficiency or cost savings by optimizing or better leveraging new and existing technologies. This role is a temporary 3 month role, Monday - Friday. Roles and Responsibilities: * Identifying and acting on opportunities to improve and update software and systems * Developing and implementing IT policy and best practice guides for the organization * Setting up and supporting employee IT equipment and network access * Designing training programs and workshops for staff * Conducting regular system audits * Running and sharing regular operation system reports with senior staff * Manage, review, and assess IT vendors * Troubleshoot hardware and software issues related to internal IT Requirements and Experience: * Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience * Experience working in IT operations * Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems * Strong critical thinking and decision-making skills * Excellent project management skills and strong ability to prioritize * Firm grasp of IT infrastructure, operations, and troubleshooting best practices

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