Key Responsibilities Be responsible for the trading applications of Equities & Derivatives Trading (Stocks, ETF, Warrants, Options & Futures) on various APAC markets in Windows/Linux platform Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment Management and tracking of daily production problems and user request; ensure effective and timely resolution and communication to the client; report bugs back to local / overseas development teams Be responsible for handling business-driven or exchange-driven projects Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems. Ensure adequate performance and operation of the systems - monitor the performance ⁄ operation, diagnose and address any problems. Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures. Provide system and process documentation/ Morning / Lunch shift duty, weekend and holiday work are required. Specific Qualifications Technical and Behavioral Competencies Mandatory: Good business knowledge on cash and derivatives products and market rules. Experience with system monitoring. Good technical / scripting knowledge on Linux/Unix environment. Basic network protocol knowledge (FIX/UDP/TCP, …). Takes initiative and is results driven. Strong decision making and analytical skills. Ability to innovate Strong team player Excellent interpersonal and communication skills Proficiency in Excel/VBA Proficiency with Python in Linux & Windows environments Fluent in English Qualifications and Experience University qualification with IT Major Minimum of 2 years experience in trading support Other Value-added Competencies Batch scheduling system Knowledge on Fixed income products