PepsiCo

E-Customer Marketing Manager;电商客户营销经理

Shanghai, Shanghai, CN

8 days ago
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Summary

Overview

  • Drive business growth and target delivery in uncertainty and keep catching up on fast changing business ec.
  • Leverage category resources to win platform resources to keep driving Lay’s penetration.
  • Provide customized solution on A&M resources and pack/product solution for each DCO platforms to support GMV growth.

In addition, the position requires comprehensive capability or high potential quick-learning capability on not only solid trade

marketing (assortment , pricing, promotion solution) and ec-marketing(end-to-end campaign/live stream/short-video) , but also product marketing (zero to one channel out innovation from insight to product launch plan) and E-commerce knowledge

Responsibilities

  • Account for annual E-events both self-initiative and partner with Key platform focusing on activity planning, online execution and compliance.
  • Lead holistic platform S level campaign plan and execution (like TMALL super brand day, super joy day) successful landing.
  • Lead differentiation on pack & promotion solution (from insight to develop proposal) for EC platforms, co-work with EC key account sales to support customer JBP plan and business growth.
  • Lead external agencies and partners with internal design team to develop e-content and creative to effectively reach and engage online shoppers.
  • Actively involved in key decision making on e-Customers in shopper program’s development and get their endorsement for smooth online activity execution.
  • Actively share results and learning of shopper marketing programs to strengthen partnership with e-Customers.
  • Effectively develop and deploy “Best Practice” tools and manual to ensure the execution and compliance.
  • Proactively collect feedback from critical e-customers to uplift service quality and shopping.

Qualifications

  • At least 5-8 years work experience in digital/social communication, preferred FMCG, cosmetic. Both in-house or agency experience are fine.
  • Proven record of online campaign execution experience, especially with content driven campaign, ability to co-work with cross function team and manage understood the fast changing of digital/ec environment.
  • E-commerce Customer management (Alibaba or DOUYIN is preferred) capability
  • Leadership, Must be Multi-tasker and quick learner
  • Strong Internal & external communication skills
  • Data analysis capability
  • Good at excel, power point

Differentiating Competencies Required

  • Quick Decision maker
  • Agility to deal with fast changing and complex situation

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