Kforce has a client that is seeking a DevOps Application Support Engineer in Maryland Heights, MO but open to seeing candidates in Charlotte as well. This role will follow a hybrid schedule and work in the office 4 days, remote 1 day. Key Tasks: * Usage of Datadog or AppDynamics (or equivalent application performance monitoring (APM) tools, such as DynaTrace or New Relic) to troubleshoot and monitor application health and performance; This would include investigation of business transactions, information points, and health rules to pinpoint application problems * Providing technical mentoring and day-to-day direction of technical staff responding to alarms, triaging issues, and escalating appropriately; Constantly striving to improve team response * Supporting applications running in a Linux environment; Shell scripting for automation of administration tasks * Splunk log analysis for application troubleshooting* Technical - 10+ years of experience * Troubleshooting experience supporting applications hosted in AWS on EKS and EC2 * Automation - Experience creating and maintaining automated pipelines with tools like Gitlab and Jenkins * Advanced Java application troubleshooting including thread and heap analysis; Understanding complex multi-application environments, which interact in a firewalled environment * Splunk or other log analytics tool - Must be able to develop ad hoc queries on the fly to pinpoint application issues; Needs to be able to articulate search parameters and commands; Please note simple usage of prewritten queries and dashboards is not sufficient; This is not Splunk administration like rolling out agents or administering Splunk * Comprehensive understanding of Application to Database interaction and troubleshooting; This would include Oracle and Mongo databases; Areas of understanding like JDBC connection utilization and troubleshooting, connection pool/query/cache optimization, ability to analyze DB reports like AWR and make recommendations * Linux knowledge - Understanding of OS setting for app performance optimization, administration of Microservices, troubleshooting logging/forwarding issues * Excellent communication skills (written & verbal); Loud, clear, and easily understood by a diverse audience * Able to convey information to leadership and technical audiences