Summary

We are seeking a skilled and motivated Desktop Engineer to join our growing IT team. You will be responsible for providing technical support to our employees for their desktop computers, printers, and scanners. This includes installing and configuring operating systems, troubleshooting hardware and software issues, and providing training and guidance to users.

Responsibilities

• Install and configure operating systems on desktop computers and laptops
• Troubleshoot hardware and software issues related to desktops, printers, and scanners
• Resolve user inquiries and requests in a timely and efficient manner
• Provide on-site and remote technical support to users
• Document all support activities and resolutions
• Maintain and update knowledge base of solutions and procedures
• Assist with the deployment of new technologies and equipment
• Stay up-to-date on the latest technology trends and developments
• Participate in continuous improvement initiatives
  
  

Qualifications

• Strong understanding of Windows operating systems
• Experience troubleshooting hardware and software issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving skills
• Strong analytical skills
• Customer service focus
  
  

Benefits

• Competitive salary and benefits package
• Opportunity to work with a variety of technologies
• Dynamic and fast-paced work environment
• Professional development opportunities