Responsibilities: Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools Provide Install, Move and Change of deskside services to end users Identify, investigate, and solve problems or incidents in accordance with established procedures, practices, and service pledges Communicate effectively with end users and other support parties Troubleshoot I.T related issues and report to line manager or supervisor on the issues Requirements: Diploma in Computer Sciences or related disciplines At least 2 years working experience in I.T related field and have solid helpdesk or deskside support background Knowledge in PC/Mobile/Tablet/iPad support Knowledge of Windows 7, 10, Apple OSX, Android and iOS based applications Solid experience in providing IT deskside support is preferable. Good communication and interpersonal skills Experience in banking or financial services industry is an advantage/preferred Able to be working independently Able to work overtime when necessary Shift allowance will be provided when required to work on shift duty . ***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration*** All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients Job Type: Full-time Pay: $18,000.00 - $26,000.00 per month Benefits: Medical Insurance Schedule: Day shift Supplemental Pay: Yearly bonus