Data Centre support Engineer Atos Information Technology HK Limited Job Description Duties & Responsibilities: Provide simple technical support services including: Data Centre operations and service provisioning Assist to equipment setup and decommission in the rack Perform smart hands of customer request and tape backup Services Perform general Incident handling and escalation to upper tier Update equipment inventory management system and rack information. Perform vendor co-ordination, arrange onsite access and escort vendors in Data Centres Follow procedures, instructions and checklists to complete tasks with good quality Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner Other duties as assigned by supervisors Requirements: HKCEE/ DSE or above. IT-related qualification is an advantage Relevant year working experience in computer operation Experience in UNIX, Linux, IBM AS400 or Windows operation an advantage Understanding of data centre concepts (Space, Power, Cooling) Experienced in data Centre facility, cabling and network fault recovery, etc will be an advantage Possess professional certificates (i.e. CCNA, CDCP, ITIL) is definitely an advantage Good communication and interpersonal skills • Willing to support shift duty Able to work independent Job Type: Full-time Pay: $22,000.00 - $33,000.00 per month Work Location: In person