We are seeking a D365 F&O Application Support Analyst with strong experience in Microsoft Dynamics 365 Finance & Operations (F&O).

Note

• This is an opportunity to work remotely for an Australian Customer
• Applicants must be willing to work in or close to Melbourne, Australia Timezone (GMT+10).
• Applicants must be able to provide no more than 4 weeks notice period
• Application must be willing to work Australian Public Holiday Periods

The ideal candidate will have strong functional knowledge of core Finance, Sales & Marketing, and Advanced Warehousing modules, along with experience in user security management. This role involves troubleshooting system issues, supporting end users, and ensuring smooth day-to-day operations of the D365 F&O platform.

• Provide functional and technical support for D365 F&O users.
• Troubleshoot and resolve system issues related to Finance, Sales & Marketing, and Advanced Warehousing modules.
• Collaborate with internal teams and vendors to escalate and resolve critical application issues.
• Monitor system performance and identify areas for improvement.

• Assist users in navigating the Chart of Accounts, posting ledger journals, and closing financial periods.
• Support the Accounts Payable (AP) and Accounts Receivable (AR) processes, including invoice posting and reconciliation.

• Guide users in creating and processing Quotes, Sales Orders, and Purchase Orders.
• Support order management processes, including invoicing and payment tracking.
• Assist in resolving AR/AP journal posting issues.

• Support warehouse users with Release to Warehouse, Load Planning Workbench, and Inventory Journals.
• Assist in troubleshooting inventory discrepancies and warehouse workflow issues.
• Provide guidance on warehouse processes and best practices.

• Manage user access and security roles within D365 F&O.
• Troubleshoot and resolve user permission and security-related issues.
• Ensure compliance with security best practices and role-based access control (RBAC).

• Act as a liaison between business users and technical teams to translate requirements into solutions.
• Provide training and guidance to end users on D365 F&O functionalities and best practices.
• Document and communicate issue resolutions, system changes, and process improvements.

• 5+ years of experience working with Microsoft Dynamics 365 Finance & Operations (F&O).
• Strong functional knowledge of the Finance module, including Chart of Accounts, Ledger Journals, and Financial Period Closing.
• Experience with Sales & Marketing / Procurement & Sourcing modules, including Quotes, Sales Orders, Purchase Orders, and AR/AP journals.
• Good understanding of Advanced Warehousing, including Release to Warehouse, Load Planning Workbench, and Inventory Journals.
• Hands-on experience in User and Security Role Management in D365 F&O.
• Excellent communication skills, with the ability to interact effectively with technical teams and business users.
• Ability to work independently and as part of a team in a fast-paced environment.

• Experience with D365 F&O integrations and data migration tools.
• Familiarity with Power Platform (Power Automate, Power Apps, Dataverse).
• Understanding of Dual Write integrations between F&O and Dataverse.
• Microsoft Certified: Dynamics 365 Finance & Operations Functional Consultant Associate (preferred).

This role is ideal for someone with a strong functional background in D365 F&O, excellent problem-solving skills, and a passion for helping users optimize business processes.