Key Responsibilities

• Make outbound calls to customers for sales, follow-ups, or feedback.
• Handle inbound customer inquiries and provide necessary assistance.
• Understand customer needs and provide relevant solutions or information.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Follow up with customers to ensure satisfaction and resolution of issues.
• Collaborate with internal teams to address customer concerns efficiently.
  
  

About Company: Sush Essentials Private Limited (SEREKO) is a recently incorporated start-up company from Noida, seeking to get into the holistic wellness space. The company's purpose is to build a complete wellness portfolio eventually, starting with personal care for now, and is in the process of launching its skincare line. SEREKO is India's first psychodermatology brand that, with its unique bend, aims to reverse the effects of mental stress on the skin. The company intends to market and sell its D2C brand portfolio, spanning topical skincare products with complementing nutraceuticals (supplements) to treat skincare concerns along with providing surface solutions.