Concentrix Trust & Safety

Customer Support agents for Allente

Copenhagen, DK

15 days ago
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Summary

Job Title:Customer Support agents for AllenteJob DescriptionJoin our team in Concentrix Demark!Are you passionate about customer interaction? Do you want to play a key role in retaining customers and building long-term relationships? Then we have the perfect role for you!Concentrix is a global leader in technology-driven customer experience and service. We work with well-known brands and help them optimize their operations through innovative solutions. We are now looking for a driven and results-oriented star colleagues to join our team in Denmark!About the Role:As a sales-focused customer service representative, you play a crucial role in retaining customers and ensuring a great experience. You’ll handle incoming calls from Denmark customers considering canceling their service and actively work to offer tailored solutions that meet their needs.We’re looking for someone who:Has previous work experience in AllenteHas at least 6 month experience in Allente Antichurn campaignsHas previous experience in sales and/or customer service and thrives in a goal- and results-oriented environment.Has a strong sales drive and the ability to persuade while nurturing customer relationships.Is a good listener with a professional and trustworthy manner.Has good knowledge of Danish and English.What We Offer:A fixed monthly salary with an attractive commission modelComprehensive training and ongoing coaching to help you reach your full potentialCareer development – 80% of our leaders have been promoted internallyA dynamic and inspiring work environment with team activities and social events.Additional Information:Start date: according to candidates availabilityEmployment type: Full-timeWorking hours: Vary during opening hours, Mon–Fri 09:00–18:00Location: At our office located in Copenhagen or Work-from-home in DenmarkLocation:DNK-Work-at-HomeLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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