ADVANCED TRUCKS, INC. is an automotive company based in Morgan Hill, California. The company is located at 10900 Monterey Road and specializes in providing high-quality automotive solutions. ADVANCED TRUCKS, INC. is dedicated to delivering exceptional products and services to clients, with a commitment to customer satisfaction and excellence in the automotive industry.

This is a full-time on-site role for a Customer Service Representative located in Morgan Hill, CA. The Customer Service Representative will handle day-to-day customer interactions, ensuring customer satisfaction and providing support for inquiries and issues. Responsibilities include managing customer complaints, offering product and service information, and maintaining a positive customer experience through effective communication and problem-solving.

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in managing Customer Experience
• Ability to handle inquiries and provide solutions efficiently
• Excellent verbal and written communication skills
• Strong problem-solving skills and attention to detail
• Ability to work effectively in a team-oriented environment
• High school diploma or equivalent; additional education or certification in customer service is a plus