Customer Services Admin Role

We are a well-established curtain track & rod manufacturing company, servicing the whole country for over 23 years. The role is based in our head office in Wairau Valley, North Shore, Auckland. This will be a full-time position (40hrs) - Monday to Friday. Normal hours are: 7:00am – 3.30pm Mon-Thursday, & 6.30am – 3.00pm Friday

We are seeking a responsible and experienced administrative assistant to take care of an array of clerical and administrative duties. The successful candidate will work closely with the Office Manager and will perform tasks such as handling the mail, phone calls, organise files and allocate jobs to the bran

c

h

s.

Key responsibilities include (but are not lim

i

tedto):

• Handle administrative tasks such as answering phones, emails & proce

ss

ing rders.
• Respond to inbound sales, service and support enquiries via p

hone an email.
• Sort and distribute incoming emails, book orders in MYOB, distribute the incoming jobs to r

e

levant ranches.
• Prepare invoices

for complted jobs.
• Take a high level o

f

ownershi of tasks.
• Create and maintain data within the organisation’s CRM

and delivey software.
• Address questions from staff and customer

s

on orders nd accounts.
• Ability to prioritise,

organise & met deadlines.
• Attention to detail, ability to multi-task, wo

r

k independenty & as a team.
• Excellent wr

itten and verba communication.
• Foster a

positive and suport

iv

e culture.

Sklls and experience
• Previous experienc

e in a clerical or dministrative role.
• Demonstrated time m

a

nagement and prioriy management skills.

• A passion for excelent customer service.
• A high level of attention to det

a

il and highly developd organisation skills.
• Experience usi

ng Microsoft Word, Exce, MYOB and CRM systems.
• Strong experience managing ad-

h

oc requests, handling mltiple projects at once.
• Superior verbal and

written communication skils and a can-do attitude.
• Effective communic

a

tion skills with internaland external stakeholders.
• A positi

ve, enthusiastic tea

m

playe who thrives on chalenges.
• Training Provided.

To apply pl

ease send your CV and cover