SGS PH - Sapient BPO Global

Customer Experience Agent

Philippines

$28k/month
3 months ago
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Summary

One-day hiring process! Earn up to 28k monthly! We are mass hiring for Call Center Agents as prior in our Metro sites! Position Overview: This role involves handling customer inquiries, providing information, resolving issues, and ensuring customer satisfaction without the need for voice communication. Job Responsibilities: Assist customers with account-related inquiries, including billing, technical support, product information, and service requests. Identify, troubleshoot, and resolve customer issues using provided resources and tools. Provide feedback on recurring issues and suggest improvements to enhance the customer experience. Ensure compliance with regulatory requirements, industry standards, and call center best practices. WHAT CAN WE OFFER? Competitive Salary: Up to 28k Pay Opportunity for rapid career growth for Top Performers HMO with 2 free beneficiaries on Day One Shift Schedule (Day shift/Mid shift/Night shift) Pioneer, Non-voice, and Easy Accounts Available Free Coffee and Biscuits in the office Retirement/Life Insurance for Qualified Staff Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Job Type: Full-time Pay: Up to Php28,000.00 per month Benefits: Additional leave Free parking On-site parking Paid training Pay raise Schedule: 8 hour shift Day shift Evening shift Monday to Friday Night shift Supplemental Pay: 13th month salary Bonus pay Commission pay

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