success fusion

CRM Executive

Mumbai, MH, IN

4 days ago
Save Job

Summary

Job Summary

We are seeking a personable and professional CRM Executive to serve as the key point of contact for client servicing. The role involves managing client communication, sending quotations, following up for payments, and ensuring long-term relationship management. The ideal candidate should be fluent in English and Hindi, with excellent interpersonal skills.


Key Responsibilities

  • Act as the primary contact for clients, ensuring prompt and courteous communication
  • Prepare and share quotations, proposals, and order details with clients
  • Follow up for payments and outstanding dues in a professional manner
  • Coordinate with internal teams to ensure timely deliveries and customer satisfaction


Required Skills

  • Excellent communication skills in English and Hindi (additional languages are a plus)
  • Soft spoken Customer-centric approach with strong relationship management skills
  • Proficient in MS Office (Excel, Word, Outlook)
  • Good at follow-ups
  • Confident, polite, and professional in both verbal and written communication


Qualifications

  • Graduate in any discipline
  • 2–4 years of experience in customer relations or client servicing


Job Location - Kalbadevi

CTC - Upto Rs. 4 Lacs Per annum

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