Employee Central

Learning Management

Recruiting Mgmt. & Recruiting Marketing

Onboarding 1.0 or 2.0 (must have worked with 1.0)

Succession Management

Compensation

Performance and Goals Management

As a Managed Services Consultant, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. 

• Use feedback and reflection to develop self-awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.

Preferred Qualifications:  

• Provide functional, administrative, technical and end user support for one or more of the following talent modules:  
• Platform Learning Management Recruitment Management / Onboarding / Recruitment Marketing Performance Management / Goal Management Succession Management / Career Development  
• Planning Compensation Working knowledge of HR domain processes  
• Maintain detailed knowledge of SuccessFactors talent functionality, configuration options, integration points, and best practices  
• Consult with HR Technology team members, SMEs and process owners to advise on the best way to leverage and configure SuccessFactors modules to achieve business objectives while maintaining a high level of supportability and sustainability  
• Ensure that SuccessFactors is properly configured according to best practices such that unique customizations and overly complex configurations are minimized  
• Perform QA activities on existing configurations and provide training on product administration, product integration and best practices around support and maintenance  
• Play a lead role in the assessment, testing and application of SuccessFactors quarterly releases  
• Plans and executes User Acceptance testing to ensure quality implementations  
• Develops clear documentation including specifications, job aids, operational guides, etc.  
• Assists with support of live modules including responding to incident reports and requests (tickets)  

Skills:  

• Experience in the 2 or more of the following modules:
• Employee Central,  Learning Management, Recruitment Management, Onboarding, Performance Management / Goal Management, Succession Management / Career Development, Compensation  
• SuccessFactors certification(s) required
• Experience supporting SuccessFactors integrations with 3rd party systems leveraging expertise in SuccessFactors integration technologies  
• Exhibits a consistently high level of customer service, collaboration, initiative and consensus building skills while working with team members, internal clients and/or stakeholders 

Candidate should have understanding of the SAP SuccessFactors build model, understanding of HR business process, functional and/or technical experience and knowledge with third party integration (payroll providers, benefits services, etc.).