About us:

EC-Council (https://www.eccouncil.org) is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

Job Summary:

The Manager – Volunteer & Community at EC-Council is responsible for developing, managing, and expanding EC-Council’s global volunteer network and professional community initiatives. This role focuses on recruiting, engaging, and retaining volunteers, fostering professional communities, and enhancing the overall impact of EC-Council’s cybersecurity ecosystem. The ideal candidate is a strategic and relationship-driven professional with a passion for community building, volunteer engagement, and professional development.

Location: Noida, Mumbai or Hyderabad

Key Responsibilities:

Volunteer Recruitment & Management:

• Develop and implement a volunteer recruitment strategy to attract cybersecurity professionals, educators, and students.
• Identify, onboard, and support volunteers who contribute to EC-Council’s global programs, events, and initiatives.
• Maintain a comprehensive database of volunteers, tracking participation, contributions, and impact.
• Establish clear volunteer roles, responsibilities, and expectations to enhance engagement and retention.

Community Engagement & Growth:

• Build and nurture local, regional, and global cybersecurity communities under the EC-Council umbrella.
• Develop and execute engagement programs, networking events, and knowledge-sharing initiatives for volunteers and community members.
• Act as the primary point of contact for volunteer leaders and community organizers, providing guidance and support.
• Foster relationships with universities, enterprises, and professional groups to expand EC-Council’s volunteer-driven initiatives.

Event & Program Management:

• Plan, coordinate, and oversee volunteer-led cybersecurity events, webinars, and training sessions.
• Collaborate with marketing, content, and operations teams to promote volunteer-driven programs.
• Ensure a high-quality experience for volunteers by providing training, resources, and recognition programs.
• Monitor community engagement metrics and continuously improve programs based on feedback.

Strategic Partnerships & Outreach:

• Develop partnerships with organizations, cybersecurity forums, and educational institutions to strengthen the volunteer and community network.
• Represent EC-Council at industry events, conferences, and professional meetups to attract new volunteers and build brand presence.
• Create and implement strategies to recognize and reward outstanding volunteers.

Qualifications & Experience

• Master’s degree in business administration, Marketing, Communications, or a related field.
• 12-15 years of experience in managing membership associations, communities, and volunteer networks.
• Strong experience in organizing large-scale industry events and professional networking forums.
• Expertise in stakeholder management, strategic planning, and community engagement.
• Proficiency in CRM tools, membership management platforms, and digital engagement strategies.
• Exceptional leadership, communication, and analytical skills.

Preferred Skills & Attributes

• Experience in the cybersecurity or IT sector is a plus.
• Ability to manage global professional communities and multi-stakeholder initiatives.
• Strong negotiation skills for partnerships and sponsorships.
• Passion for building and leading professional networks.