GROUP 10 CONSULTING

Group 10 Consulting is a professional services firm dedicated to maximising the value of our clients' ICT investments. We are recognised for our ability to genuinely partner with our clients to reduce cost, mitigate risk, and increase the business value of investment in software, hardware, communications, people, and process. We operate independently and maintain a small company culture, with the backing of a larger company’s ownership.

DUTIES AND RESPONSIBILITIES

The Communications / Learning and Development Manager will report directly to the General Manager – People, Performance and Delivery and be responsible for:

Delivery of Group 10 corporate communication including but not limited to:

• Development and implementation of communication strategies, plans, schedules, brand/style guides and templates and promotion of their consistent use
• Authoring/editing internal and external company communications (e.g., Intranet, social media, newsletters, etc.)

Learning and Development services including:

• Training and education (e.g., through the Percipio training platform)
• Performance management and career development (e.g., the career development plan process)
• Knowledge transfer
• Maintaining training and industry membership records
• Providing administrative support services including managing Group 10’s CVs
• Other duties as required

QUALIFICATIONS AND EXPERIENCE

The Communications / Learning and Development Manager will have the following qualifications and experience:

• Excellent verbal and written communication skills
• Ability to build rapport with internal and external stakeholders
• Organisational skills and the ability to manage multiple assignments
• Familiarity with different business functions and areas
• Ability to work autonomously and as part of the Group 10 People, Performance and Delivery Team

PROFESSIONAL SKILLS:

The Communications/Learning and Development Manager will have the following key attributes and professional skills:

Autonomy

• Work under general direction within a clear frame work of accountability
• Exercise substantial personal responsibility and autonomy
• Plan own work to meet given objectives and processes

Influence

• Participate in external activities related to own specialty
• Make decisions which influence the success of projects and team objectives
• May have some responsibility for the work of others and for the allocation of resources
• Interact with and may influence immediate colleagues
• Targeted external contact with customers, suppliers, and partners (as required)

Complexity

• Work includes a broad range of technical or professional activities, in a variety of contexts
• Perform routine activities in a structured environment

Business Skills

• Communicate fluently, orally and in writing, and present information to relevant Group 10 staff
• Plan, schedule and monitor work to meet time and quality targets
• Rapidly absorb new information and apply it effectively
• An organised approach to work

DIVERSITY & INCLUSION

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.