Job Title: Coding Manager – Documentation Audit & CDI Operations
Location: Manila / Greater Manila Area, Philippines (hybrid)
Reports to: Director of Compliance & CDI (Chicago HQ)
Employment Type: Fulltime
Role Purpose
Neolytix is rolling out a Documentation Audit & Compliance Program that powers our Neo Scribe™ ambient AI platform. The Coding Manager will standup and run the Philippines based coding operations—building processes, leading the coder workforce, and hitting accuracy & turnaround SLAs for midmarket U.S. provider clients.
Key Responsibilities
Domain
Core Duties
Process Design & Governance
- Map and document the full dual coding workflow (baseline, concurrent, retrospective) including sampling logic, interrater checks, escalation paths
- Embed separation of duties between CDI coaching and coding QA in line with OIG guidance
Team Leadership
- Hire, onboard, and roster a scalable pool of CPC/CCS certified coders
- Set daily production targets, vacation calendars, and contingency staffing
- Conduct monthly 1on1s, performance reviews, and incentive calibration tied to accuracy—not RVUs
Quality & Compliance
- Maintain coder interrater reliability ≥ 95 %
- Own the immutable audit log (WORM / blockchain hash)
- Ensure adherence to HIPAA, CMS E/M, HCC, ICD10CM, CPT® and payer specific rules
Analytics & Continuous Improvement
- Track KPIs—error rate, denial rate, turnaround time—in Power BI dashboards
- Lead root cause analysis on anomalies (upcoding, down coding, copy paste)
- Drive Lean/Six Sigma projects to cut waste and boost throughput
Stakeholder Management
- Provide weekly ops reports to the Director of Compliance and U.S. client liaisons
- Support external payer audits and third party spot checks with ready documentation
- Coordinate with Data Engineering to refine AI prompt outputs and coding rulesets
Training & Development
Curate 15minute microlearning modules; schedule quarterly certification refreshers Mentor senior coders into QA and team lead roles, keeping attrition
Required Qualifications
- Education: Bachelor’s in Nursing, Health Information Management, or related field
- Certifications (at least one mandatory): CPC, CCS, COC, CIC, or RHIA/RHIT
- Experience:
- 5+ years U.S. medical coding, including 2+ years supervisory/managerial experience in a BPO or provider setting
- Proven record establishing coding QA or audit programs (>10 k charts/month)
- Hands on exposure to RAC/MAC or commercial payer audit defense
- Technical: EHR data extraction, encoder tools, Excel/Power BI; familiarity with AI assisted coding platforms is a plus
- Soft Skills: People leadership, process mapping, persuasive English communication
Compensation Guidance
Base salary of ₱70,000 – ₱110,000 per month (₱840 k – ₱1.32 M annually) based on experience plus:
- Performance bonus: up to 20 % tied to Goals, accuracy & SLA metrics
- HMO coverage for employee + dependents, certification renewal subsidy, and annual CPD allowance
Why Join Neolytix?
Help architect a first of its kind AI enabled, compliance first documentation audit hub serving hundreds of U.S. providers—while growing a high caliber coding team in the Philippines.
Ready to elevate coding quality at scale?
Send your résumé and proof of active certification to
[email protected] (cc
[email protected]) with the subject “Coding Manager – PH.”
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