Hi Connects,

We are looking for a talented and driven candidates with good experience with O365

Location: Hyderabad (Remote)

CTC: 3L

Shift time: 5:30 AM to 2:30 PM

Qualifications

At least 6 months to 2 years of experience in M365 based products.

Azure Services (AAD, VM, Networking, Storage)

MS Office (Installation, Activation etc.)

MS Teams

OneDrive for business

SharePoint online (Permissions, File management etc.)

Exchange online (Mailbox creation, management, migration, mail-flow etc.)

6 months to 2 years of experience in Technical Support and Ticketing Software Skills

We are the stakeholders for interpreting customer issues, translating them into actionable items, and providing start-to-finish communications across teams.

Experienced in engaging with customers and peers in a technical and professional environment.

High customer concentration.

Good communication soft skills.

Language Skills English (Native)

Excellent verbal and written language skills, customer issue handling, and communications skills are essential to this position. Candidates may undergo a detailed interview process consisting of technical scenarios, customer skill vetting, as well as role play interviewing and hands-on problem recreation and problem resolution testing.

Education and Experience

Bachelor or higher Degree preferable in Computer Science, Information Technology, or a related technical field

Experience and preferable working on multi-tenant cloud environments.

Office 365 Certification good to have

Interested Please share you details with the updated CV to [email protected]

Experience:

CTC:

ECTC:

Notice Period:

Thankyou,

Akshaya J