The Client Strategist is responsible for managing and supporting day-to-day client relationships, brand strategy, and campaign reporting. This hybrid role combines expertise in branding and marketing performance to deliver holistic, insight-driven strategies across creative and media efforts.
This individual will lead brand development initiatives (including visual identity, messaging, and website projects) and serve as the liaison between internal digital teams and the client—reporting on results, interpreting analytics, and identifying strategic insights. The Client Strategist is a confident communicator, a creative and analytical thinker, and a proactive problem-solver who understands how to connect marketing strategy to client business goals.
Experience And Qualifications
Required skills:5+ years of experience in agency account management
Experience with brand identity, positioning, naming, and visual assets
Familiarity with digital marketing, reporting and performance metrics
Strong organizational and communication skills
Bachelor’s degree
Experience in real estate verticals (e.g., student housing, multifamily, senior living) is a plus
Core Competencies, Duties, And Responsibilities
Client Relationship Management:
Build and maintain strategic, long-term relationships with clients and stakeholders
Serve as the day-to-day contact for assigned accounts, managing both brand and performance reporting needs
Present campaign results, creative deliverables, and strategic recommendations to clients
Collaborate with internal teams to ensure deliverables meet expectations and timelines
Support the Director of Digital Strategy on key initiatives
Brand And Marketing Strategy
Lead brand discovery, positioning, and identity development
Oversee naming, logo, tagline, and brand guidelines creation
Analyze and discuss digital campaign performance data with clients to identify actionable insights
Facilitate reputation management responses and social monitoring for assigned clients
Organizational And Analytical Skills
Plan and organize day-to-day priorities across brand and reporting responsibilities
Deliver accurate, consistent, and high-quality work to clients
Track time and deliverables promptly using project management tools
Stay current on branding trends and marketing best practices
Presentation Skills
Confidently present brand strategies, marketing results, and insights
Tailor communication style to suit client needs and levels of understanding
Lead monthly reporting meetings and strategy sessions
Catalyst Innovation & Knowledge
In depth understanding of Catalyst, our brand, our history, our beliefs and our direction
Advocates for new platforms and other ideas to promote Catalyst’s brand presence
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