Salary Budget: Up to 8.00 LPA

Company Description:

Square One is a leading provider of architectural visualization services catering specifically to the real estate industry. Our team of skilled professionals specializes in creating stunning visual representations that bring architectural concepts to life. We pride ourselves on delivering high-quality solutions that exceed our clients' expectations and enhance their projects.

Job Description:

As a Client Servicing Executive, you will serve as the primary point of contact for both internal teams and external clients. Your role will be crucial in ensuring seamless communication, understanding client requirements, and delivering exceptional service throughout the project lifecycle.

Responsibilities:

• Act as the main liaison between the client and internal teams, ensuring clear communication and understanding of project objectives, timelines, and deliverables.
• Build and maintain strong relationships with clients, understanding their needs, preferences, and feedback to provide personalized service and exceed expectations.
• Coordinate project requirements, resources, and timelines to ensure timely delivery and client satisfaction.
• Proactively identify potential issues or challenges and work with the internal team to address them promptly and effectively.
• Conduct regular check-ins with clients to provide updates on project progress, gather feedback, and address any concerns or inquiries.
• Prepare and deliver presentations, proposals, and reports to clients, showcasing our services, capabilities, and project outcomes.
• Collaborate closely with the sales and marketing teams to identify opportunities for upselling or cross-selling additional services to existing clients.
• Stay up-to-date with industry trends, market developments, and competitor activities to provide insights and recommendations for enhancing our services and staying ahead of the curve.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Communication, or a related field.
• Proven experience in client servicing or account management, preferably in the real estate or architectural visualization industry.
• Strong communication skills, both written and verbal, with the ability to articulate ideas clearly and effectively.
• Excellent interpersonal skills, with the ability to build rapport, negotiate, and resolve conflicts diplomatically.
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Proficient in Microsoft Office suite and project management tools.
• Presentable and professional demeanor, with the ability to represent the company effectively in client meetings and presentations.
• Proactive, self-motivated, and results-oriented with a strong customer-centric approach.
• Ability to thrive in a fast-paced environment and adapt quickly to changing priorities and requirements.

Benefits:

• Competitive salary package
• Health insurance coverage
• Life insurance coverage for employees
• Exclusive tie-up with Sahyadri Hospital for discounted health services
• Paid leaves, including vacation, sick leave, and holidays
• Gratuity for eligible employees
• Provident Fund (PF) and Employee State Insurance Corporation (ESIC) benefits
• Soft skill training programs to enhance professional development and growth opportunities