Programming.com is a premier software solution and digital transformation partner, offering bespoke solutions to clients worldwide. With a presence in the USA, India, Singapore, and Ukraine, Programming.com has over 13 years of continuous growth and collaborates with clients across various industries, including Healthcare, Banking, Retail, Education, and more. Our team of over 2000 employees ensures every project exceeds expectations through full-cycle software development. Guided by core values like integrity, client focus, innovation, diversity, and inclusion, we maintain a 100% successful delivery rate.

This is a full-time, on-site role for a Client Relationship Manager located in Bengaluru. The Client Relationship Manager will be responsible for managing and nurturing client relationships, ensuring client satisfaction, and driving client retention. Day-to-day tasks include understanding client needs, developing and implementing strategic client plans, coordinating with internal teams, and resolving any client issues promptly. The role requires monitoring client account metrics and guiding clients on leveraging our services effectively.

• Strong client relationship management and customer service skills
• Experience in strategic planning and account management
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Problem-solving and conflict resolution skills
• Proficiency in CRM software and tools
• Relevant experience in the tech or software development industry is beneficial
• Bachelor's degree in Business Administration, Communications, or a related field