About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About The Role

As a Client Implementation Analyst you will be supporting the Transaction Banking Implementation Team by populating customer documentation and managing the process into Operations to establish multiple products and channels across the largest and most complex customer segments, handling multiple tasks and quickly pivoting from one task to another.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: 833 Collins Street, Docklands or 242 Pitt St, Sydney

Role Type: 12 month Secondment / Fixed-term opportunity

Work Hours: Full-time, 40 hours weekly

What will your day look like?

As a Client Implementation Analyst, you will:

• You will work with internal stakeholders to understand complex customer requirements and use your knowledge of ANZ Products and documentation, and your high attention to detail, to accurately prepare customer application and maintenance forms.
• You will actively manage the establishment of multiple Products and Channels for the customer via various Operations teams using established processes, using your strong communication skills to manage timelines and keep stakeholders updated during the process.
• You will proactively manage your workflow autonomously, however will enjoy working collaboratively within a team environment, learning from and sharing with your fellow team members.
• You will help to identify process improvements to manage client and registration cycle times and deliver against implementation targets.
  
  
  

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Banking and Financial industry knowledge & experiences
• Ability to influence outcomes, solve problems and work autonomously.
• Strong attention to detail
• Ability to multi-task, prioritise and handle stakeholder inquiries in a fast-paced team environment
• Highly developed interpersonal and communication skills, both verbal and written.
• Positive attitude and growth mindset.
• An understanding and knowledge of Transaction Banking Products & Channels and systems. Proven understanding of customer AP and AR processes. Knowledge across Fileactive, Cash Active, NPP and SCORE would be an additional advantage & ANZ internal systems.
  
  
  

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 93726 .

Job Posting End Date

02/05/2025 , 11.59pm, (Melbourne Australia)