Job Code : 1002 Location : Patna, Bihar, India. Category : Science Research and Development, Engineering Career Level : Experienced (Non-Manager) Job Type : Full Time Job Description : Responsibilities: To attend day to day service activities. New protocol standardization and validation. Provide field service support including validation, troubleshooting and etc. Handle customer complaints on services. Conduct technical class and service training to customers, End-users and marketing team. Travelling is required when necessary. Requirements: Diploma/Degree in Civil. 2-4 years of experience in Material or Food testing laboratory. Experience in customer service management and service documentation Possess good presentation skills and good command of English Able to work independently under tight timeline and multi-tasking Good negotiation skills and customer focus Team player and ability to work within multi racial environment A competitive local remuneration will commensurate based on experience and skill sets required for the position. You can apply to the opening by sending your updated resume to [email protected]