Job title: Business Operations Analyst 2

Location : Fremont, CA 94538

Duration: 2 years with possible extension as per client business needs

Client : Semiconductor Company

Pay range: $40 - $50/hour on W2 (Depending on experience)

Work Schedule: Virtual Flex - 1-2 days onsite, M-F 8 AM - 5 PM PST, 40hrs

Job Description :

Top Skills

SAP transactional experience; preferably SAP within service orders IW73

Data analytic skills to analyze transactional data and ensuring consistency between SAP & Microsoft Dynamics

Very organized person who can track down issues and provide consistent customer service to end users

Monitoring and resolving issues related to SAP service orders and notifications

Analyzing data tie-off between SAP & Microsoft Dynamics

Establishing best practices for data consistency and reducing errors

Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc.

Update and maintain data accuracy within SAP business systems

Navigate SAP installed base records

Create and maintain SAP equipment records

Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process

Monitor and respond to user transactional issues promptly

Participating in training programs to understand new project dependencies

Reviewing and updating service process documentation & training

Effectively find and export SAP data and combine data from multiple sources

Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making

SAP service experience (FSM, CS, PM or SD)

Microsoft Dynamics experience (FSM)

Familiarity with SAP install base, equipment records, and service orders

Excellent time management and organizational skills

Good communication and interpersonal skills