Key Responsibilities:

• Identify and convert new business opportunities.
• Act as the POC for assigned clients, ensuring effective communication and relationship management.
• Understand client needs and align ODN’s content solutions to deliver measurable outcomes.
• Collaborate with internal teams like creative, production, and operations to ensure timely and high-quality project execution.
• Build and maintain strong, long-lasting client relationships with category heads, brand managers, and marketplace teams.
• Own the sales funnel, from lead generation to closure, including negotiation and contracting.
• Stay updated with e-commerce trends, content formats, platform updates, and competitor strategies.
• Monitor delivery timelines and quality, proactively resolving any client concerns.
• Prepare regular reports on sales performance, account health, and delivery status.

Requirements:

• 6-8 years of experience in business development & client servicing roles in the e-commerce, digital, or content agency.
• Proven track record of achieving sales targets and growing accounts.
• Strong understanding of marketplace dynamics (Amazon, Flipkart, Nykaa, Myntra, etc.).
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple clients and projects simultaneously.
• A solution-oriented mindset with a strong sense of ownership and accountability.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field. MBA preferred.
• Familiarity with content production workflows, creative briefs, and project tracking tools.