Company Description

UNICALL BPO specializes in transforming call center operations into high-performing customer service hubs. With years of industry experience, we provide tailored consulting solutions that optimize processes, enhance customer satisfaction, and drive business growth. Our services include operational efficiency, training & development, technology integration, and performance analytics. We are committed to helping businesses elevate their customer service strategy and achieve operational excellence.

Role Description

This is a full-time on-site role for a Business Development Executive, located in Lahore. The Business Development Executive will be responsible for identifying new business opportunities, generating leads, managing client accounts, and facilitating communication between clients and internal teams. Daily tasks include developing strategic plans to achieve sales targets, maintaining relationships with key stakeholders, and analyzing market trends to identify opportunities for business growth.

Qualifications

• Skills in New Business Development and Lead Generation
• Proficiency in Business and Account Management
• Excellent Communication skills
• Ability to develop and maintain client relationships
• Strong analytical and strategic planning skills
• Prior experience in customer service or call center environments is a plus
• Bachelor's degree in Business, Marketing, or related field