The candidate will work with technology and business to support and deliver a range of Foreign Exchange Services. In this, it will be encouraged that this individual understands the nuances and complexities as it relates to Foreign Exchange, and understands the current issues with the product/s, work with operations and technology to fix issues and also work with on roadmap of the product with workflows, dependencies and with a special focus on resilience, stability and growth. There could be areas where some of the products will have to be decommissioned and functionality to be built into strategic preferred solutions. It is also encouraged that the person represents business from a change perspective as well.
Responsibilities
- Support project initiatives coordinating across Business, Technology and Operations teams.
- Implement, embed and support Product Development Lifecycle (PDLC) process.
- Ensure Foreign Exchange Business Services process mapping data is accurate, maintained and shared to support Business decisions and internal processes (E.g. Change Management, Incident Management, Problem Management, Strategy/Design),
- Drive strategic objectives (GSO/DSO) and portfolio level delivery.
- Feed into Product roadmaps ensuring alignment across Business Services/Applications
- Continuous Service Improvement – Define metrics to help assess, measure and seek feedback about products, services and processes to help identify improvements to improve efficiency, stability and resilience.
- Build and manage relationships with key operations, business and technology team members.
- Support adherence to SLAs/KPIs by critical metrics tracking and analysis. Maintain and drive service metrics improvements.
- An expert in Power BI demonstrates extensive proficiency in data preparation, analysis, modeling, visualization, while effectively using Power BI to lead dashboard/report generation and findings presentation.
- Use Operational Analytics capabilities to derive understanding and Business Intelligence.
Minimum Requirements
- Bachelors or Master’s Degree or equivalent experience
- Experience in financial markets, data analysis
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership,
Excellence and
Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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