Role Description and Responsibilities

• Work with Senior Product Managers on new feature development, research, analysis, and strategic planning.
• Perform competitive analysis and solution research to solve complex challenges and identify opportunities for improvements and innovations.
• Conduct testing of new features and functionalities, ensuring they meet the acceptance criteria before deployment.

Required Skills and Qualifications

Job Skills and Traits

• Strong ability to prioritize and manage product feature enhancements, balancing business goals with user needs. Experience in driving product delivery and defining product vision, especially within the B2B and B2C e-commerce space.
• Proficient in gathering, analyzing, and documenting business requirements, user stories, and acceptance criteria. Able to translate complex business needs into actionable product specifications.
• In-depth knowledge of the Adobe Commerce platform, with the ability to serve as a Subject Matter Expert (SME) and resolve technical challenges while driving innovative solutions for e-commerce features.
• Ability to analyze data and metrics to inform product decisions, identify trends, and measure the effectiveness of product features.
• Excellent communication skills with the ability to work effectively with diverse teams, including engineering, marketing, sales, and operations, ensuring alignment on goals and priorities.
• Strong analytical and problem-solving skills, with a proactive approach to identifying issues and driving solutions to improve user experiences and operational efficiency.
• A deep understanding of customer needs and the ability to design digital experiences that enhance satisfaction, drive engagement, and improve the overall customer journey in e-commerce and branded merchandise.
• Proficient with Atlassian Jira and Confluence.

Soft skills

• Clear communication of complex ideas to various audiences, ensuring alignment and collaboration across teams.
• Ability to adapt quickly to changes in priorities, technologies, and feedback in a fast-paced digital environment.
• A proactive, solution-focused approach to overcoming challenges, troubleshooting issues, and keeping product development on track.

Qualifications

• 3+ years of experience in product management, business analysis, or a similar hybrid role, working in an ecommerce business.
• Hands-on experience with Adobe Commerce (Magento).
• Bachelor’s degree in business, Computer Science, or a related field (or equivalent practical experience).