Job Summary:
The Automotive Collision Estimator is responsible for writing body shop damage estimates, negotiating with insurance adjusters, and completing billing and other shop income-related activities.
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Providing excellent customer service to internal and external customers at all times.
Promoting an understanding of, and strong commitment to client satisfaction.
Maintaining up to date technical knowledge sufficient to effectively communicate with clients and staff of body shop department.
Applying ethical selling techniques and complying with all applicable company and legal requirements controlling vehicle repairs.
Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection.
Identifying additional service sales opportunities and obtaining client agreement to purchase.
Accurately quoting prices for all repairs before work is conducted; identifying means of payment/gain credit approval; and obtaining client signature on repair order.
Continually monitoring work progress to assure timely completion.
Inspecting and testing work to assure quality and completeness.
Notifying client of completed repair in timely manner, explaining repair(s) and answering client questions, and escorting client to vehicle.
Aiding in the daily activities of the shop including: communications with technicians, painters, other departments within the dealership, insurance company representatives, parts wholesalers, and customers.
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one’s feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 50-75 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces, or maintaining body equilibrium when performing gymnastic feats
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Crawling: Moving about on hands and knees or hands and feet
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to...
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.