Description
Job Summary:
The Authorization Specialist's primary responsibility is attaining authorization for therapy services provided by Circle of Care.
Responsibilities:
* Obtaining authorizations for Home Health therapy services.
* Effectively tracking authorizations to ensure services are not furnished without authorization.
* Effectively communicating information between multiple agencies, insurance companies, patient family and clinicians
* Documenting clear follow up with insurance company, physicians, patient family, and Circle of Care therapists
* Data entering patient information
* Maintaining excel spreadsheet(s)
* Other tasks as assigned
Requirements
Skill Requirements:
* Ability to speak Spanish (preferred)
* Basic computer skills to include Microsoft Office; Excel; Outlook, and teams
* Ability to learn to use our agency software for electronic medical records
* Familiarity with medical terminology
* Ability to solve practical problems and deal with a variety of medical and community individuals
* Ability to communicate effectively with the patient's family, physicians, clinical field staff and other employees of the organization
Education:
* High School Diploma or GED required.
Experience:
* At least one year of experience in a customer service role.
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