Assistant Manager, Technical Development (TPU) (006425)
Shanghai, Shanghai, CN
about 1 month ago
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Summary
=Objectives of the Position=
Provide technical know-how and on-site service to assist in developing business models that includes understanding of customer needs and also formulate a targeted value proposition for TPU injection molding applications in FSL, CE, and etc. including new processing technology development, current portfolio processing evolution, and customer trouble analysis and shooting .
=Main Tasks=
[Technical Development]
Provide fast and professional technical service to customers independently. Follow up customers' complains and issues in fast, efficient and professional manner.
Be focus and professional at FSL and injection molding applications, technical support country sales team and regional TD team.
Collect marketing information, develop new customers, and coordinate closely with sales to achieve sales target;
Prepare and keep documentation of all technical activities, finish all works according to quality system requirements;
Provide expert training to local Sales team
Coordinate closely within internal team to ensure that consistent quality products are produced under required product specifications.
[Technical Service]
Technical Implementation (new/current applications with existing solutions) .
On-site and off-site technical support (e.g., Provide technical support to customers as trouble shooters and technical consultant, including handling/ follow-up complaints on technical related issues.
Evaluates and optimizes processing/formulation aspects for (current/new) products (e.g., Visit customers to collect and analyze field information of customer expectations/ problems on product performance/ technical service needs to verify product suitability to application) .
Supports customers in processing/formulation aspects .
Provides expert opinion (with customer trials) answering customer inquiries and/or complaints, such as provide technical guidance / assistance to customer for product applications, including optimization, troubleshooting, and training of personnel to enhance sales services.
Defines market attractiveness for current/new products (e.g., Provide competitive product performance information to verify .
Manage routine work in accordance of BASF and local EHS regulation.
=Main Requirements=
Possess at least a Bachelor's Degree, major in Polymer Science or Chemical Engineering.
Minimum 3 years working experience in TPU industry, or related polymer industry (other elastomer), especially the experience of trouble shooting in injection processing.
Good computer operation skill including good knowledge of Microsoft Office.
Good command of English in reading and writing, English speaking skill is nice to have.
请时刻警惕任何可能的招聘欺诈行为!请注意,巴斯夫绝不会在任何情况下向候选人以任何形式收取任何费用。
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