What You Will Do

• Work with both production sites, Anlon and Kingston, and customers to identify / translate customer unmet needs back to INVISTA team for product/process improvement.
• Proactively seek and understand upcoming developing needs of the customer as well as market trends.
• Build credibility and trust with the customer to solve quality, suitability, and technical issues. Drive continuous quality and improvement to improve INVISTA value in use for the customer.
• Organize audits, technical communications, and visit to customers to understand their processes, requirements, and improve quality.
• Work as part of INVISTA Asia Pacific technical service team, communicate with commercial team on quality expectations, weaving issues, competitor status fabric performance, etc…
• Be the voice of the customer (VOC) for the Invista team; responsible to bridge internal team and customer’s interests.
• On quality issues, work with site quality to prepare customer 8D report(s), investigation findings report(s), and explain to customer including any mitigations.
• Support R&D / Site Technical for products technical validation/qualification process and MOC. Communicate key findings, opportunities, recommendations, etc…
• Complete all qualification procedures of a trial to improve suitability and new programs development.
• Participate with the customers, function team, and site by cooperating, sharing knowledge that will lead to transformational results.
• Work as technical service for non-airbag customers, process small lot inventory.
• Work with the global Tech Marketing team to share knowledge and key learnings.
  
  
  

Who You Are (Basic Qualifications)

• Over 5 years of relevant work experience.
• Bachelor’s degree or above in Textile, Material Science or Chemical Engineering related.
• Workable proficiency in English, with effective written and verbal communication skills.
• Experience in independently handling customer technical services.
• Understanding of weaving processes and knowledge in the textile industry.
• Experience in automotive applications is preferred.
  
  
  

What Will Put You Ahead

• Effective communication and interpersonal skills.
• Good analytical and problem-solving abilities.
• Strong teamwork spirit and project management capabilities.
  
  
  

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, INVISTA has a long history of working to make the world around you a better place. From parts for the automotive industry to medical equipment, air bags, food packaging and clothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of life’s essential products to market.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.