We are seeking a versatile and experienced Applications Support Technician to join a mission-critical project in a high-security, international environment. This full-time role requires hands-on expertise in software deployment, application support, containerized systems, and IT service management—working at the heart of a fast-paced operations and support team.

Please note: Candidates must hold a valid Security Clearance at the "Secret" level.

Key Responsibilities

Software Deployment & Configuration

• Set up and maintain build and deployment pipelines (e.g. Jenkins, GitLab)
• Manage release/change processes and application configurations
• Integrate and configure both Windows and Linux-based applications
• Ensure deployment prerequisites are met and fallback plans are in place

Application Support & Maintenance

• Monitor and tune performance of operational systems and services
• Provide 1st and 2nd line support, troubleshoot issues using diagnostic tools
• Maintain up-to-date backup and recovery procedures
• Log and document activities and technical results

Additional Contributions

• Collaborate on technical reviews and documentation
• Deliver consistent, adaptable support across a secure infrastructure

What You Bring

Education & Experience

• Higher vocational training in computer science + 3 years’ experience
• OR
• Secondary education + 5 years’ relevant experience

Technical Skills

• System administration for Windows & Linux (vSphere, Active Directory)
• Experience with Kubernetes, Docker, and containerized deployments
• Familiarity with deployment pipelines and testing frameworks
• Proficient in Microsoft SQL Server and web-based applications
• Understanding of DNS, Active Directory access control, interoperability standards
• IT service management experience
• Excellent written English for clear technical documentation

Desirable Experience

• Experience with SitaWare C2, server clustering, military/defense systems
• Knowledge of security assurance and military data exchange standards
• Familiarity with Azure, AWS, Google Cloud
• Certifications in relevant technologies (e.g. Microsoft, Linux, cloud platforms)

🔗 Ready to take the next step?

Apply now with your CV, and let’s discuss how you can contribute to this impactful mission.