Desired Qualities: Good verbal and written communication skills Motivation to learn new skills Comfortable in Excel Customer-focused mindset with problem-solving skills. 1 + years of experience Prior experience in customer support or technical support is preferred. Job Description: Respond to Training requests / issues. Resolve technical and functional queries related to the ERP system Maintain high level of customer satisfaction and product quality. Conduct software demonstrations and training sessions for prospective and existing clients. ERP and Mobile App implementation Update Service Request / CRM Assist with creating help documentation and guides for users. Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Shift: Day shift Application Question(s): [Mandatory question] What is your expected monthly salary? [Mandatory question] What is your residence location? Education: Diploma (Preferred) Experience: total work: 1 year (Preferred)