Mastech Digital

Application Support Engineer

Cincinnati, OH, US

2 months ago
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Summary

Title: Application Support Engineer

Duration: 6 Months +

Location: Cincinnati OH

(ONLY W2)


Job Description:

  • As a support engineer your role is to understand and support multiple applications.
  • Lead Major Incident calls impacting the Pickup Fulfillment domain and provide clear, timely updates on status of service restoration to key stakeholders.
  • Drive root-cause analysis of critical business and production issues to prevent future occurrences and review/approve potential solutions
  • Work with the engineering teams to continuously implement and improve reliable and speedy build environments
  • Craft solid and clearly explained documentation
  • Participate in an off-hours on-call rotation, and perform periodic off-hours work during maintenance windows

Desired Previous Experience/Education

  • Strong Java, Java SE, JSP, JavaScript background and development skills - Proficient in SQL and PL/SQL. - Development experience using Unica APIs - Required experience working with Unica Marketing Operations 8.x or above. Should have working experience on RESTFUL webservices, Hibernate and Spring MVC

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