Sword Services Greece S.A. is looking for an Application Support Engineer/System Administrator. The successful candidates will work in a multicultural environment supporting our core business in large Information Systems for the European Commission. The company offers optimum career advancement opportunities for successful candidates who should combine relevant educational and professional backgrounds with enthusiasm and eagerness.

What you will do...

• Produce and keep up-to-date the relevant technical documentation;
• All tasks associated with setting up or supervising the setting up (and eventual decommissioning) of the application management technical solution (including setting up monitoring and diagnostic tools);
• Implement or contribute to the implementation of monitoring for business applications and hardware (e.g. port monitoring, network traffic and entries in log files;
• Detection and immediate restore of applications in case of unavailability;
• Construction, development, maintenance, and operation of our IT infrastructure with a focus on Linux environments
• Regular middleware patching, including security patches and filesystem management (LVM, partitioning).
• Perform deployments to application environments;
• Perform technical impact assessment for change requests;
• Configuration of monitoring, log analysis and ticketing systems to cover the needs of the application environment;
• Development and maintenance of automation components (e.g. Jenkins scripts);
• General administration & housekeeping activities.

What is your experience...

• A Bachelor’s degree in Computer Science, Engineering or another relevant field;
• Certification in the area of technologies relevant to the tasks;
• Knowledge of ITIL Foundation especially on event, incident, problem and change management;
• At least 6 years of experience in managing bespoke applications (building environments, deploying applications, troubleshooting incidents, monitoring);
• At least 6 years of hands-on experience falling into the following range:
• Proven experience as a Linux Systems Administrator or in a similar role within IT support - Extensive knowledge on Linux environments
• Design, installation, and support of Linux-based and heterogeneous environments
• Expertise with bash scripting for task automation and operational efficiency
• Deep understanding of Linux kernel, system internals, tuning, performance optimization, and debugging
• Knowledge in managing services , package installation and updates using yum, apt, and dnf.
• Databases: Oracle, Microsoft SQL Server, PostgreSQL;
• Web and application servers/containers: Apache Tomcat, JBoss, Wildfly, Apache HTTP server, Microsoft IIS;
• Collaborative platforms: Confluence, Remedy, JIRA, Azure DevOps, MS SharePoint;
• Monitoring and analysis for Linux/Windows systems;
• Basic knowledge in deployment automation based on a complete application delivery tool chain (e.g. Chef, Jenkins, Git, Maven, Nexus);
• TCP/IP network understanding for supporting (when needed) the troubleshooting of network-related application issues.

Personal Characteristics...

• Attention to detail and a strong sense of responsibility;
• Good analytical and problem-solving skills;
• Proactively manage own tasks and projects to agreed deadlines;
• Ability to work effectively & efficiently with the Scrum Team.

What We Offer To

• Competitive remuneration package;
• Shuttle Bus;
• Opportunity to work with cutting-edge technologies;
• Training & Development plan;
• Employee Recognition plan;
• Work in a certified “Diversity Charter” company;
• Teambuilding events;
• Social responsibility initiatives.

Applications must be in the English language.