Join us and operate systems using modern technologies that are used by hundreds of users in Commerzbank branches and departments across the world. 😊

We have several teams working around customer lifecycle management for corporate, investment and private banking clients. The work spans onboarding procedures, anti-money-laundering / KYC workflows and implementations of market and tax regulations. The solutions are frequently integrated with other systems of the bank e.g. trade capture, management reporting or CRM.

We are seeking a proactive and detail-oriented Application Support Specialist for our KYC (Know Your Customer) banking segment, specifically focused on Commerzbank’s Anti-Money Laundering (AML) and regulatory workflows. The role requires expertise in operating, monitoring, troubleshooting, and resolving issues within AML and KYC applications, ensuring the integrity and compliance of banking operations with all regulatory requirements. The ideal candidate will provide first-line support for KYC/AML systems, working closely with internal teams and external vendors to ensure smooth and uninterrupted application functionality.

We require

• Experience with public cloud platforms (primarily GCP, Azure, AWS)
• Experience and understanding of AI methods and concepts
• Experience with modern CI/CD solutions
• Unix/Linux knowledge on the level of application operations
• Monitoring and logging experience, e.g. Dynatrace, Kibana
• Docker/OpenShift/Kubernetes
• Experience with SQL/Oracle
• Responsibility and acting proactive.
• Ability to work independently and as part of a team in a fast-paced environment
• Strong problem solving and analytical skills.
• Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders
• Excellent communication skills in English written and spoken

Learning and Development opportunities:

Our Digital Technology Center is home to more than 580 IT professionals and there is always someone to learn from or have a quick review. You will find unconventional thinkers here and speak English on daily basis. We encourage numerous ways of development activities and support our people with certification.

You will enjoy:

• Home office to make sure you can have the right balance.
• Flexible working hours within agile SCRUM setup.
• Generous package of 6 weeks of vacation, 6 sick days and up to 30 days of paid sick leave
• A competitive salary with a very decent annual bonus system.
• Special financial conditions and mortgage discount.
• Prague offices to meet your team at the Charles Square Center, Karlovo náměstí within the reach of metro B line.
• A sophisticated program of further professional training and personal growth.
• Sponsored public transport card, Multisport card, retirement savings contribution, cafeteria system benefits, children summer camps contribution and free coffee.
• Opportunity to travel to our Frankfurt headquarters.
• A friendly, inclusive and open-minded company culture.
• Amazing multicultural colleagues and so much more!

What is next:

Send us your professional details and we will contact you right away. You will meet your team lead as well as a technology expert to discuss all that interests you. We are happy to meet you in person and show you the office or we can get in touch via e-tools (audio/video conferencing).