POSITION: Application Engineer – Mobile Robotics
LOCATION: Duncan, SC
REPORTING LINE: Head of Sales & Marketing
MOBILITY: ~50% of time
PURPOSE OF THE POSITION: The Application Engineer is part of our highly ambitious AGV sales team and reports directly to the Head of Sales & Marketing. They are responsible to understand and translate the customer needs into a project proposal which is the groundwork for further commercial negotiations, inhouse engineering and project planning. The Application Engineer acts as an internal technical consultant to the local sales team and externally as a subject matter expert to our customers. They contribute proactively to the AGV sales pipeline and support projects throughout the sales process to drive our AGV business plan
RESPONSIBILITIES:
Proactively supports achievement of AGV sales target expectations
Consults and supports our customers through the entire bidding phase together with the sales manager
Responsible for technical clarifications of customer requirements
Perform analysis and calculations on throughput, capacity, and alternative concepts
Leading contact person to develop technical AGV concepts
Supports sales manager and customers with clear technical arguments and product expertise
Independent from sales projects, offers innovative and application driven AGV concepts to the Global AGV team for future product development
Develop and perform technical sales trainings for local integrators, customers and sales/support staff
Provide relevant market, customer, and competitor analysis to product management to further drive the standardization and competitiveness of our products
REQUIREMENTS:
Solid technical understanding in the field of AGVs / AMRs with a Degree in Engineering / Business
5+ years of experience in the technical sales of AGVs / AMRs projects or advanced automation equipment to a range of industries with focus on manufacturing
Hands-on experience with automation, grasp its potentials and understand its impact on costs and the balance sheet to best support our customers with ROI calculations, etc.
Deep knowledge of process design, implementation and optimization in production and logistics environments. Quick to understand our customers’ problems and develop feasible and effective concepts to tackle them.
Familiarity with fleet management software as well as ERP level systems integration is desirable (ie – MES, WCS, WMS, etc.).
Flexibility and willingness to travel
SKILLS:
Strong communication and persuasive skills to efficiently handle collaborator and customer relationships
Self-driven and results-oriented with a positive outlook and a clear focus on high quality work
Team-oriented and collaborative work style
Driven and dynamic individual who is eager to learn and grow
Excellent communication, negotiation, and teamwork skills
Good skills in MS Office package
Fluent in English (written and spoken)
STARTING DATE: Immediate
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